StickerDreams.art ("we", "us", "our") is the data controller responsible for your personal data. We are based in the United Kingdom. If you have any questions about how we handle your data, contact us at support@stickerdreams.art.

We collect the following personal data when you use our service:

• Photos you upload for sticker generation
• Name and email address provided at checkout
• Shipping address (for printed sticker orders only)
• Payment information processed securely by Stripe (we do not store card details)
• Usage data such as pages visited and browser type (if you consent to analytics cookies)

Our service is designed for parents and guardians to create stickers featuring their children. Photos of children must be uploaded by a parent or legal guardian. Uploaded photos are encrypted in transit and at rest, and are automatically deleted within 7 days of upload. We do not knowingly collect data directly from children under 13.

• Order fulfilment: processing your order, generating stickers, delivering downloads, and shipping printed products
• Communication: sending order confirmations, download links, and responding to support enquiries
• Analytics: understanding how visitors use our site to improve the experience (only with your consent)

We process your data under the following lawful bases:

• Contract: processing necessary to fulfil your order
• Legitimate interest: improving our service and preventing fraud
• Consent: analytics and marketing cookies (which you can withdraw at any time)

We share your data with the following third-party processors to deliver our service:

• Uploaded photos: automatically deleted within 7 days
• Order records: retained for up to 2 years for legal and accounting purposes
• Download links: expire after 30 days

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate personal data
• Request erasure of your personal data
• Request portability of your data
• Object to processing based on legitimate interest
• Restrict processing in certain circumstances
• Withdraw consent at any time (for cookie-based processing)

To exercise any of these rights, email us at support@stickerdreams.art. We will respond within 30 days.

We use three categories of cookies:

• Essential: required for the site to function (always active)
• Analytics: Google Analytics, to understand site usage (requires consent)
• Marketing: Meta Pixel, for advertising measurement (requires consent)

You can change your cookie preferences at any time: manage cookie settings

Some of our third-party processors are based in the United States. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK Information Commissioner, to protect your data when it is transferred outside the UK.

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

For any privacy-related questions, please reach out via our contact page or email support@stickerdreams.art.